TCANG - Professional Custom POS Syetem, POS Machine Manufacturer Since 2010.
Client Success Story | Custom POS Terminal for a Russian Brand
Overview
A Russian client approached TCANG with a vision: to create a fully customized POS terminal that reflected their brand identity and operational needs. With only a few reference images and a concept in mind, they entrusted us to bring their idea to life—from design to deployment.
Phase 1: Collaborative Planning
We conducted multiple remote workshops to understand the client’s business scenarios, user expectations, and functional requirements. These sessions laid the foundation for a structured development roadmap.
“Your team is incredibly professional. You quickly understood what we wanted and even brought up important details we hadn’t considered.” — Client Feedback
Phase 2: Design Iteration & 3D Modeling
Our design team translated the client’s vision into a series of 3D models. Each version was refined based on feedback, ensuring the final design aligned with both aesthetic and functional goals.
Phase 3: Prototype Testing
Once the final model was approved, we produced a prototype and shipped it for on-site testing. The client provided real-time feedback, which we quickly incorporated into the final version.
“We were impressed by how quickly you responded and implemented changes. The prototype exceeded our expectations.” — Client Comment
Phase 4: Delivery & Ongoing Support
The first production batch was successfully delivered and deployed. We provided remote monitoring access and implemented a firmware update mechanism to ensure long-term stability and performance.
Results
- Seamless execution from concept to delivery
- High client satisfaction and formal recommendation
- Ongoing collaboration for future production phases
